I needed insurance fast so that I could take delivery of my new car on my birthday and Ishaaq made it happen in record time. Every time I emailed him, he responded with a phone call to follow up and let me know he would have the information to me shortly. He was not only super helpful, but he took ...
I have had such bad experiences with general customer service in the past and it was extremely refreshing to deal with Ooba when I applied for bond finance. I want to express my gratitude to Serena Tesna who assisted me. She dealt with all my queries and concerns swiftly and gave me some great ...
I applied online for my vodacom contract on the 5 Aug 2013, my phone was delivered on the 8 Aug 2013. I have since had much trouble getting my sim activated. I went to the Vodashop in Maynard Mall and was told that it takes 24 to 48 hours which I totally understood and seeing that Friday 9 Aug was ...
Its been 25 days since I made the request to get my close file letter so that I can move on with my life. I do not know what to do anymore. This is very stressful. When this company called I settled them at once I never gave them problems but now they cant give me my paid up letter. This is very ...
On 13/07/2013 I applied for a ADSL line to be installed at our home. Installation date given by Telkom was suppose to be the 17/07/2013. On the day the installation was suppose to be done, I contacted Telkom Customer Services and was advised that installation will be done. Not surprised, ...