I discovered that somebody has used my personal details to setup accounts in my name and one of them was with Vodacom. I alerted vodacom of this and I was asked to send an afidavit and other info which I have done and 3 months later the matter seems to be no where near being resolved. it's been ...
I have been trying for THREE days to get through to Vodacom's mystery cancellations department. I don't think it actually exists. The calls get dropped, no one ever answers, and I'm sick of listening to that music now. I want to cancel my contract! I suppose they're going to tell me that I've left ...
I contacted the cancellations department today, to find out how much I would pay to terminate my contract early. I have until May 2013 to go. I was told that I would have to pay for the outstanding balance as well as the remainder of my contract. I have a R 315.00 Top-Up contract and I can ...
I called in to enquire about a contract cancellation on the number 0821958, I spoke to Mfana who was not helpful at all. I needed information as to when my last debit order will be deducted once I cancel my contract. He sighed in my ear after he sounded like he was not interested in assisting me! I ...