I returned an Ice Watch on 3 occasions, the first two times moisture was accumulating on the inside of the face and the last time the links in the strap were cracked. My request for a refund was ignored. The owner, who is Johannesburg based, claimed that he was not getting parts or service from the ...
My Partner bought me a beautiful bracelet for valentine's day. A week later it snapped, we took it in and the then what seemed to be helpful manager told us to bring in the slip and galaxy and co would then fix it for free. My partner struggled to find where he hid the slip, he eventually found it ...
I am wowed by the friendly, sufficient and excellent service from MTN Canal Walk (walk-in-store). On reporting the fault on my scroller on Tuesday 21/05/2013 @ 17:30, I was immediately assisted with a friendly smile, and receive an sms on Friday 24/05/2013 that I can collect the phone. Even though ...
Made a complaint last month regarding some very shocking service provided by Bride&Co. They made a note on my report to say that someone would be in touch (like I have seen on all the reports posted) however, to this date they still haven't even had the common courtesy to contact me directly or ...
I took my phone into the repair centre @ Canal Walk for a swollen battery, I received a call two days later to tell me there was impact damage to my phone and because of this I would have to carry the cost of fixing it. Doing my own investigation which cost me most of my airtime I found that a ...
In Dec, purchased a "diamond tennis bracelet" from Canal Walk, Cape Town branch for a huge amount of money. In April I returned it as when my wife attempted to put it on, it broke in half. I am so disgusted at the level of service, specifically from the gentleman manager there. His ...