Placed an order for 2 kiddies meals tonight, waited at the counter for my meals and counted that the staff served 16 customers before they told me that I need to wait an additional 2 minutes for chicken nugges and when I confronted the supervisor she first walked away and spoke in her colleague ...
Blackberry 9790 battery heats up, phone reboots - taken in to Vodacom Repairs in Canal Walk in May 2013. 2 days later I am told the phone is in its 2nd year warranty, but not the battery & the battery needs to be replaced, which was done. Exactly 2 months later, the same problem, phone reboots ...
I went to Jet in canal walk to return an item of clothing i bought a week ago. I was told that I cannot return the item as I did not have the card from which the purchase was made. Mind you I had the sale slip of the item I was returning. The cashier was not helpful at all and I was treated with ...
Contract not giving the service as per sub agreement I took out an sms contract for my home alarm system, for the first 2 weeks of each month ( - 3 months) I would not have any communication, according to MTN at the time I had to reboot my sim card I tried this a number of times and still ended up ...
It felt like I was pulling teeth when I asked if the cashier could check if there was one more curtain on their system since they couldn't locate it at the "back" or on the shelves. She shook her head and wearily sighed, saying that wasn't possible, even though their were several open ...
Refer my complaint on 4 July. MTN responded: "We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives". On 18 July I received a voice message that I will ...