I just wanna express my unhappiness with Telkom call centre people, i installed ADSL yesterday and have called them twice or 3 times already and everytime i do not get assistance, they are rude and hush. now they can't even tell me how to change the stupid default wireless log in details, this ...
I contacted Transunion to get an explanation about my credit report, i spoke to a lady by the name of Sheenaz. She was very helpful, explained everything to me and even if she could have felt that she has explained all she can to me she didnt lose her patience nor give me any form of irritation ...
I moved to a new bank and updated my banking details on your self-help service on your website, however this didn't seem to have worked as you guys still debited the wrong bank account, I then called into the call centre and gave my new banking details, the next month I received a mail saying that ...
Apart from a certain medical aid group, Multicoice must have the most inept call centre in the country. I have 2 DSTV installation- one extraview and the other a single view (the former for my in-laws at their house and the latter mine). I tried to upgrade mine to an extraview installation and was ...
I cancelled my contract via email with cell c call centre. i received confirmation email stating that my contract will be cancelled on 24 April 2013. i complained to the call centre after receiving an invoice with charges for May 2013. no response to date and contract still not cancelled. ...
I need a sim swap done from my standard sim to a micro sim but the contract is on my wifes name and she is in Bloemfontein and has no ability to call the call centre. I then asked if they can send the request to do the sim swap and they can call her to confirm the transaction (which I have done ...