Good day For the past week or 2 I have been receiving phone calls with voice messages that prompt me that my loan account is overdue. I have never in my life had in account or loan with Standard Bank. I can understand that clients about their contact details, but when I phoned the number as ...
Terry Juries helped me with an admin problem with a change on my policy details and helped me reduce my premium in just a few minutes on the phone. She was pleasant and efficient. (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
I would like to thank Nontobeko who was working night shift, she assisted me effeciently with my query, and she even went as far as giving me a follow up call, to find out if everything was resolved to my satisfaction. Way to go girl. This what good customer service should be. Thank you for the ...
I have recieved the most digusting service from vodacom. what the are you people doing there!!! no one has been helpful. They just transfer me from department to department!! i took out a new contract this month, and they are charging me for a contract that i have cancelled and paid off in May. i ...
I have a major complaint. i have been trying to loadge a claim with budget but i have failed to even talk to a call centre person for over a week. On thursday last week, i held on for an hour and nothing. my airtime have finished twice whilst holding on. This is unaccepteble. Its rubbish to blame ...
I was supposed to have a number active by Thursday last week. All documents have been submitted My suspicion is that after being eagerly helped by Benedict in the initial phase of the order he decided I was no longer worth the time of the day after finding out I was to be a prepaid customer. I have ...