I FICA'D my account at Vangate Mall, Cape Town as requested. Then called the call centre a few days later and was told, 'Sir your account is sorted and you can buy for so much and so much.' I went the Sunday to the Waterfront store, luckily I told my wife to rather take one or 2 goods and go pay, ...
After completing the Quote Request form on their Outsurance's website, the "request sent" page literally didn't have a chance to load before my phone rang with Outsurance calling. My insurance was set up a few minutes later. The assistant was very patient even though I knew nothing about ...
Why oh WHY does your Call Centre call my number repeatedly, but NOT ANSWER WHEN I PICK UP THE PHONE!!! And when I call back I get a busy tone!!! I have a friend with a son on the street who we are all trying to help. We get calls from him from CT numbers and then call him back. When we cannot get ...
I generally don't check my statement monthly as I receive my balance via MMS on my phone and pay accordingly. I recently looked at my account on the internet as I was doing a cost analysis on the site and noticed on 2 of my invoices for different cell numbers had been charged R9.50 on each for a ...
I raised a billing query in December at the mtn store, and subsequent no action had been taken.i called the call centre reuqesting early termination fee for my contract, i spoke to a lady by the name of Portia Mukaswe, she gave an amount of R3072.38. she confirmed this is the amount i need to pay ...
I cannot get through to anyone on the call centre. I have tried multiple times, sent emails and nothing. Pathetic service. How can they be expected to track our cars when they cant even answer the phone. ...