I have phoned 808 tonight and as i am typing this message i have been holding for an hour already waiting for someone to answer the phone! This is absolutely disgusting service. This is also not the first time i've had this problem. I have 3 accounts with them and pay them R 939.00 every month and ...
I have been trying to cancel my contracts with Netstar since December 2013. Non of my vehicle could be traced and they kept on putting the blame on the fitment centre. I have made numerous phone calls yet my contract is still active. I am still awaiting a call to inform me of the location of one of ...
I am really looking for cheaper insurance by the way... So I sent my details for the R400 campaign and I was called, having a brand new licence n being 'high risk' Outsurance would not beat my current Premiums so I qualified for the pay back. Long story short I submitted by details where the amount ...
After many years of being a policyholder, I was due a large no-claim cashback amount at the end of October 2013. It's now February 2014 and despite many queries and complaints from my side and excuses and broken promises from their side, I still haven't received it. At first they tried to claim it ...
I have wanted to cancel my 8ta contract for more than a year and i called them twice to try and cancel it but was told of the enourmous fees i had to pay so i stuck it out. i signed the contract on the 1st of feb so was waiting for the day i will be free. a month ago i recieved 2 smses over a week ...
I am fuming right now at the disgusting way vodacom handles customer issues internally. I have been on close to an hour call with different call centre agents sending me from pillar to post. All this due to a contract that was supposed to be cancelled last year. This is shocking & is definitely ...