In June 2013 I recieved a call from one your sales agents who offered me a contract and I wad interested in the contract. His name is Nkosinathi if i still remember correctly, he told explained to me how the package works and how much I would pay per month and I was really satisfied with hs ...
I logged a report last week and was called by an agent who confirmed that they will be sending me a new sim card to see if that can resolve my problem as they do not know what the problem might be... I have full signal but only gsm thus no calls, no bbm, no other services. I received the new sim ...
I contacted the call centre in connection with a HUGE bill that I have received. Yes I was overseas but as explained to all 4 consultants, my phone did not work unless it was connected to wifi so the data charges for those days make absolutely no sense. The second week, I made sure I only connected ...
IM VERY UPSET AND ANGRY AT THE SERVICES I RECEIVED FROM CELLC PEOPLE THAT GET TRAINED DON'T NO THEIR PROCESS AT ALL, I CALLED THE CALL CENT RE OVER 4 TIMES LAST WEEK, AGENTS GOT NO WAY OF TALKING TO CUSTOMERS AND ASSIST WITH INCORRECT INFO, I CALLED TO CHANGE MY BANKING DETAILS SO MY DEBIT CAN GO ...
Today I received a call Jolene saying that my Debit order returned. I went on further and explained I cancelled this contract and the last payment went off last month. She said that my contract is cancelled and my husband contract is still open and then questioned if i cancelled his contract. Now I ...