For the past four days we have been trying to call the center on the 808 number to try and block a phone as well as start the claiming process. It is ridiculous that one will be on hold for a full hour without anyone picking up. So much for 24/7. REALLY CAN WE HAVE AGENTS WHO WILL PICKUP!!! ...
I have a phone with cell c that has been locked away for 6 months where only I can find it. It haven't been switched on in six months, yet suddenly i found incredible amounts of internet going off this phone. No calls, its OFF, but loads of internet and some subscriber service. It has not ONCE been ...
I called to try resolve an issue. Phumeza was rude, unhelpful and kept asking security questions over and over. I know I was giving the correct answers as when I gave up and got through again the next consultant asked 2 of the same questions and was happy with my answer. I think Phumeza just didn't ...
I was phoned by Parvathy to take a loan with African Bank, I told her I wanted an increase on credit but she said I qualify for a loan, I then agreed to take a loan. We did an application telephonically, I was required to fax the documents, I faxed all documents, she informed me she has received ...
MTN sent me an Sms stating I am owing money on my cell phone account and they were sending my name to the credit bureau. This came as a complete surprise to me as I have never opened a cell phone account in my life. I contacted MTN who requested an affidavit stating I did not open said account, ...
I purchased a Cell C "All in Voucher" off the FNB website. The voucher costs R89 and says that it includes 200 mins airtime, 200 mb data and 200 sms'. I bought this product through the FNB website expecting exactly that; however, the airtime and sms' are only Cell C to Cell C. This is not ...