I'm very dissapointed in 8ta, after 24 month of excellent service (I never had any problems during my contract term) things changed when I requested a cancellation. I've made countless calls to your call centre to follow up on a cancellation/termination notice that was submitted begining of August, ...
I went into Nedbank where I have an account to open a funeral cover for my mother and for my family. So off I went to Nedbank Parow centre in November 2012. The consultant was so helpfull and and completed my form with her. Off I went home with the surity that we are covered. December up to the day ...
I tried to make arrangements for an arrears account at the accounts department yesterday morning 8h15 only to find the system was down (0821946). I was called back and the arrangement was made. At 4h30 I was sent an sms telling me I was going to be cut off. I phone at 16h41 and was told that they ...
On 110913 I contacted the call centre and spoke with L Thenje in order to transfer my contract into a prepaid account. She advised that I would not be able to cancel at that time as I had an amount outstanding. I have 2 numbers on contract and wanted to cancel 0741401898. I assured her I would pay ...
Good day, my sisters i.d was last year and she immediately reported it with the police and got a case number, however activities were used with here i.d book and a credit card was taken out which she was not aware of, she then contacted the call centre to advised then of this and she was told it ...
Tired. Struggle 3 months with them. Phone was for repaired the whole period and 2 times suspend as I am not paying for a brand new contract that are not at use. After various cases log they don't get back to you. All they say WHEN YOU as consumer phone to find out about their messed up system is we ...