I called to changed my policy direct debit date and when asked if all my details are still the same I said nothing had changed. With such professionalism and courtesy, Stuart got me to confirm the details and I realised that in fact some details had changed that I had forgotten about and he updated ...
Upgrade negotiated on 18/7 by Mondi Mobile with 87 year old on phone. He did not understand what he was agreeing to. Requested that upgrade be reversed on 22 August with Mondi Mobile - no response. Also sent requrest through Vodacom website on 22/8. All necessary authorisations supplied, and ...
Having cancelled my contract with MTN a few weeks back and paid in full all associated costs (which included the bill of the month that I was in at the time), much to my surprise, MTN decided to take the money again at the end of the month, meaning i'd paid the same fee twice. During my first call ...
Yesterday i reported this matter as follows on nashus facebook page: I just spoke to a consultant by the name of Kara Jackson she refused to direct my call to the manager with regards to an issue that i had reported in june and still havent received any feedback from the consultant by the name of ...
I JUST WANT TO SAY THE SERVICE I GET FROM ABSA IS NOT GOOG, I MEEN I BEEN A CLIENT FOR MORE THE 25YEARS, BUT STILL I GET PROBLEMS LIKE THIS. WHY WASNT I NOTIFIED. ...
My car broke down close to Stellenbosch. Stellenboch Insleepdienste was promptly notified and a car was dispatched to wait with me while the tow truck was on its way. Well done guys I am impressed. Godfrey phoned to follow up and I received an sms with the tow truck no etc ...