I have been trying to cancel my account and requesting the termination fee as i have 2 payments left. Each time i call in i get a different amount and it hasn't ever been a value that goes down in over 2 months. Not only are they charging me for my account but they are also including my BIS service ...
I have put in a query with regards to a claim that was supposed to be paid to me into my standard bank account but was paid into the incorrect bank account. I phoned the care centre last week three times and was told they would get back to me every day until the problem is solved. That was on ...
Lodged online query on 16 Oct - re: points for cellphone purchase not allocated (used my PURPLE CASH CARD). Finally received response 29/10, not answering my query, however, just providing points balance? Submitted the same query per email time and time again, but got no proper answer. A ...
I just want to compliment Outsurance and Kevin. I had so many questions for him and he answered all of them without hesitation and with the right knowledge. It was a breeze and my insurance for my car was sorted in less than an hour. Kevin was professional at all times and friendly which one ...
I applied to Bayport through a loan finding company, I have filled in the forms they sent through and provided my payslip, id, bank statements and a letter of employment. I was told that the letter and the payslip needs to be certified which I have done but that is not enough they want stamped ...
At the beginning of the month an amount of R389 was deducted off my account, over and above my normal monthly premium. Upon realising this I logged a call/complaint to the Customer support. Joel was the agent who took the call and when viewing my account profile he straight away noticed the problem ...