After spending in total over 2 hours on the phone being placed on hold, calling back, getting reference number after reference number, speaking to different agents with no one taking responsibility, I have still not been paid my Medsaver benefit. What a waste of my time Discovery. Useless service! ...
After spending in total over 2 hours on the phone being placed on hold, calling back, getting reference number after reference number, speaking to different agents with no one taking responsibility, I have still not been paid my Healthy Food benefit for December purchases. What a waste of my time ...
Morning, I am very disappointed in FNB, I have ordered a new phone on Thursday & got 'a BlackBerry this weekend for a present, I have contact the call centre on Sunday to cancel my previous order, but to order another make, the call centre gave me a contact number, which I did phones, was ...
Ref. 1302010000015113 Cell Nr. 083 324 8371 Converted from MTN to Cell C and porting was suppose to take place last week already. Dealing with call centre agents is very frustarting - they make promised they cannot keep or they are just plain incompetent, and then you hold on forever to get to one ...
I book two flights from Durban to OR Tambo return, 2 hours later I got confirmation that we will not be able to return so early and we have to leave on the next flight. I gave my booking number to Junade which then informed me that it will cost R342.00 per flight to change the time, I was not told ...
I reported a claim, the damage was assessed and the claim was approved. Only to find out that the Assessor had incorrectly reported the damage incurred on the night of the incident as "PREVIOUS DAMAGE". I informed a call centre agent of the discrepancy on 24 January 2013, have spoken to ...