I contacted the 10210 number on 07/03/2013 and spoke to Lesego. I needed to upgrade our internet speed. She advised me that she can only send an email to back office agents and it will take 48 hours to update. Now this was all fine. When I asked her for a reference number for the call she told me ...
I called in to settle an account, I was assisted by Manolito regarding this. He assisted in negotiating a further settlement discount and chasing up my settlement letter. The whole process was complete in less than 2 days!! Well played Manolito :) ...
On the 06 March 2013 at around 13:55, I called my insurer to inform them about my unsatisfactory of the quality of workmanship by the panel beater. After I gave the advisor my claim number and started to explain my concern, he rushed me and did not want me to take my time to explain my reason for ...
My car has a flat battery. Since 7am this morning I tried the '24 hour support' call centre but the option only takes you into an endless loop of "invalid number". On the medical emergency option I got a number for the head office - - - which only works business hours. After 8 got through ...
On 01 October 2012 we have cancelled our Fedhealth medical scheme and move over to another because the call centre agent we spoke to didn't know how Fedhealth's moving between plans worked and gave us the wrong information. Instead of retaining us as clients by simply allowing us to change our plan ...
They refuse to cancel my phone. when you call into the call centers or go into a shop, no one can hwlp you. they ask for cancellation faxes abut they still dont cancel.they are billing me for a phone that i am not even using. i asked them to cancel the expired contract months ago and yet they are ...