I noticed an increase in my Dec debit order deduction and was informed that I had upgraded one of my contracts in Nov. Upon investigation, the forensic consultant found that the upgrade was done and promised that a refund of the money deducted will be done. I received a credit note confirmation SMS ...
I ordered a pot set of around R3000 in March, unfortunately the set came damaged I damaged and they told me to return it and I did and I cancelled the order too and I insured the pot set to be retuned. now unfortunately the pot set still reflect on my account and no one is willing to rectify that. ...
We subscribed to their voip service, in the very first month they overcharged us. On the 01/08 we lodged a complaint. It took them two weeks to respond. They have acknowledged that they have overcharged but now want us to fill in a request for refund form!!! And, because we instructed them to ...
Its so Dissapointing to rely on Discovery Health. Only to find out they dont care about they Clients. I was informed I qualify for One Pharmacy Visit a Year and Based on what the told Me they could'nt help Me. I feel I was given a middle Finger by Discovery Health (brutal Facts). You are told U ...
After Calling Discovery call Centre on the 17-01-2013. The call Centre advised Me that I could go and see a Out of GP KeyCare. As I qualify for one visit a year and One visit to any Pharmacy. He then advised I do a check with the Doctor, and ask for prescription which I will get at Pharmacy. I did ...
WHEN YOU SIGN A CONTRACT WITH THEM THEY NEVER TELL YOU ABOUT YOUR ITEMISED BILLING. I WAS NEVER INFORMED I CAN NOT HAVE MY ITERMISED BILLING STATEMENT COZ I AM ON TOPUP.. THEY CANT PROVIDE YOU WITH THE LAST TEN NUMBERS YOU DILED, WHAT A POOR SERVICE. THE DATA DEPARTMENT IS WORSE... WHAT DO YOU CALL ...