Hi, I've been trying to call the Telkom call centre number (10210) and I cannot get through to a consultant to speak to... The automatic answering system keeps on putting me on hold for half an hour or more at a time and I simply cannot get through to anyone. I've been trying to phone for several ...
I having been calling the call centre on 10210 for the last 2 days but no one answers the calls ...
I am very disappointed in the service that I am receiving (or not receiving) from Telkom. I applied for an ADSL line telephonically. On Tuesday 27 August 2013, I got an sms to say that I need to pay R700 in order for the installation to be done. The sms had the Customer number (9439900288), group ...
I had the misfortune of needing to make contact with Telkom about an ADSL line failure on a business premises. This process has taken me literally an hour and 35 min on the telephone speaking to the absolute worst call center agents I have ever come across. Only to achieve ZERO resolve From passing ...
After the "National decision " they took to reverse my Dec debit order without even checking with me if that was necessary, they let me continue in arrears in my account and I had no idea I was in arreas, so I decided to cancel my telkom line but they have made it almost impossible to do ...
I am frustrated beyond speech and want to pull my hair out. My TELKOM capped 2MB contract expired after 2 years on Thursday, 17 January 2013. I called to change to an Uncapped Advange 2MB account - The account was changed - but the line speed dropped from over 200Kbps to between 90 and 110 Kbps. I ...