Took out a cell c contract at cell c shop at menlyn shopping centre, was supposed to be a 200 min, 512mb special with iphone 5 for R399. For a few months was being charged extra, and didnt pay much attention. Then the nightmare started when i called the call centre to query. 9Nov: spoke to ...
Very often we complain about poor service, which is the right thing to do. It is also necessary to also recognise good service. Phoned the call center (086 101 6622) earlier today and spoke to gentlemen called Moses. Not only was he efficient in dealing with my query, he also had a very pleasant ...
Simple Query - Wait time for agent to answer call - 22min!!! ...
I have reported an anormaly on my ucount rewards statement on the 9 Dec to the Ucount rewards call center. The person mentioned above acknowledge the missing 300 points yet no action has been taken or lack of urgency to rectify the situation... despite me being a Prestige Account holder. Spoke ...
Debit orders illegally been taken of my savings acc with FNB since 26/09/2013 until 26/11/2013. I have never had any dealings with this company and would not deal with them seeing all the complaints being lodged. I was offered a cheap holiday in place of refunding the amount. I am considering to ...
I had to update my short term insurance and was assisted by Mariette. Not only did she efficiently guide me though the whole process, she took time to ensure I understood all options. She managed to make me feel like a king, the only custome ...