I had an awesome experience with James as my insurance broker for vehicle finance. He was patient and followed through on promises made e.g. completing follow up calls at specified times. Great energy kept our interaction going and he took the time to explain some of the more complicated wording ...
We have been customers of vodacom for over 13 years already. Recently we discovered someone else ran up a bill of over R7000 on one of my unused contracts (I still have the sim card with me but haven't used the number for a few months already). When we called the number a man answered and stated ...
I bought a explora and paid an installer to install it for me. his name is stan. he was for more than an hour on my cell phone with the call centre trying to get the explora and my pvr to link. the call centre then told me the technical department will rectify the problem and phone me back within 2 ...
Well hows this for good customer service!!! I complained about virgin mobile on this site about 2 weeks ago and was promptly called back the same day to find out about my non delivery of my phone! I was promised speedy handling of my query and yet yesterday I was called by virgin and their courier ...
Well done standard bank. You continually live up to your reputation. After a 40 minute call and 2 call center agents - no resolution. I mean how difficult is it to update my cell number on your system?? Arnold was the supervisor this morning who also could not assist. I have not used my card in 5 ...
My name is Vhutshilo, during the month of September I was called by a sales lady from the upgrades department because my contract was due and she offered me specials that they had for that month and I agreed to upgrade for Ipad mini, so she promised that it was going to be delivered within three ...