My contract expired end of April 2013 - I contacted the call center 22.04.2013 to confirm that I did not want to renew it. I was advised that the last debit order is due till end May 2013. I accepted this and the debit order went off my account on 25.05.2013 as agreed. I have not used any of the ...
Well firstly thank Leonie for encouraging me to lay a complaint instead of actually trying to help me. At about 13.20 I got a call back for my request for an insurance quote, after about 5 minutes the call cut out and nobody called me back, I then used the FNB app to call the insurance number ...
This morning 21/06/2013 my account was debited and the debit order was dishonoured by my bank because of insufficient funds. I did not authorise the change of the debit order date. I'm really off. ...
I phone the Outsurance call center today, to make a policy change, and Samuel saw on the the system that I have not made contact with them in quite a while, so he suggested to review my policy - he saved me close to R800 bucks, awesome - Thanks Samuel. ...
I bought a laptop at homechoice in september 2012, i experinced problems with the laptop in April 2013 and have been trying to get assistancenwith no luck. the laptop is insured and i was giving a number to call should i experince any problems, the assistants are often rude and unfriendly and ...
I got a call from vodacom contact center about migrating me to a higher package as i was paying a bit more for my phone each month. the person called on the 24 May 2013 and informed me that i have 30 days to go back to my original package should i wish to do so. i took the plan and was moved from ...