Hi I'm very dissappointment on Cell C services, especiallty on the call center and C-cover, on the 15 th of March i was told that i must keep my account up to date to get C-cover to repair my broken phone, i did make my account up to date as requested, on Monday the 18th of March 2013, I called ...
My cellphone just died on me suddenly. I took it to the CellC Westgate Branch to be booked in for repairs on 31 January 2013. The consultant at Westgate was not very professional but service delivery in this country in any case went to the dogs. Weekly I called Customer Care to followup on the ...
I think Cell C should not sell insurance if their staff does not know the product and cannot explain the important part to their clients and only when you claim than only the important part is told to you as the client. I added the insurance on my phone was not advised that the SIM should be in the ...
To whom it may concern: My phone was October 2012. I Reported the matter. C Cover said that they are not going to replace the phone. Because the Cell C sim was not inside the phone when it was. They say in the contract it states that the sim must be in the phone when it is otherwise they do not ...
Dear incompetent C-Cover, t If I hade to tell my whole story here it would take more that the alloted characters. So in short I took my phone in 3 weeks ago haven heard from Cell-C once Ive phoned the customer care line about 10 times with them telling me they will pass the message and someone will ...
I have C Cover on my account with Cell C. In September 2012 my Blackberry 9300 just stop working. I took the phone to several repair shops, all of them advised the phone can not be repaired. I took the phone to a Cell C outlet and we submitted a claim to the C cover department in late December. I ...