From the time I opened an account with Telkom in March I have been to their branch and made calls about 16 times now. They have wrongly billed me and when I queried the first time they credited the amount back. Now I get a ref number & no response. Next thing is I got a call to say you are ...
Decided to phone 808 cos I wanted to know if my contract has expired and I can upgrade to a better handset. I was then told that my contract expired 19 months ago. I then decided to go through my invoices of the past 19 months and realised that even after the expiry date I was still being charged ...
I have had an ADSL account with Mweb for over a year. I noticed on my last payment (which is payed via debit order at an agreed amount per month) that I was overcharged. I went into my Mweb email, and noticed that I have been billed for Internet Security software, which I never asked and also did ...
I do not receive statements for my cell phone acc from 8ta/Telkom for months now. I have taken it up with the branch in my area, my email address has been changed, but still!!! No account, no notification to what the amount is to pay, nevertheless the next thing that happens, is that my phone gets ...
I am on a Talk 200s package and get 200 My Minutes and 60 More Weekend Minutes per month. I have logged a call last Sun - 28 July 2013 (S3-TVC3U-U0EKG) as my calculations indicate that Vodacom has been taking the duration of my calls dialled to Vodacom numbers during weekends from my normal My ...
Telkom mobile billing department need to get their act together before they completely lose me as their customer, from march they have been billing me wrong. first it was R3924.76 instead of R1200. since then it has been a mess, its either they do not debit or they debit more. now they have ...