Due to checkin incompetence in JNB I missed my saa flight. Was after many hours rebooked to KQ, with only 20min to departure to spare. Obviously saa did not manage to get luggage to KQ. After 3 days in Nairobi, I STILL have luggage!! How I that even possible - the luggage hasn't even been delivered ...
I have always supported Kulula, and have always been happy with their service. However, since travelling from King Shaka to Lanseria lastnight, my opinion has now changed. I checked in a parcel which contained a drill sealed in a box. I requested it to be indicated as fragile, and left the item at ...
Travelled to Lanseria and back from CT for the holidays. Bought a new suitcase, but on my way back, not only was the canvas torn, but also the stand at the bottom of the case was totally broken off, so having wheels on my case was useless. Reported it immediately at the airport and have been told ...
Brought my daughters bicycle down from Jnb to Dbn on 22 Feb and it didn't arrive. It was apparently left behind in Jnb. Today, 28 Mar, I get to Dbn from Jnb MN619 and my bag is the only one not on the flight. This time all I can be told is that it was loaded onto the flight but cannot be located. ...