The worst 6 months of my life after moving to Standard Bank!!! Walked in at Alice lane with a friend of mine who is a Standard Bank client and was recruited to join the so called " amazing Standard Bank". Consultant made sure that she gave me all the juicy details about the amazing ...
Dear Wil-Riaan, I hope this email finds you well. I want to request a immediate change of clubs back to national membership as of effect December 2013. I would greatly appreciate the assistance as my experience in Alice lane in comparison to the national clubs has been shocking. Today's experience ...
I have emailed VA on 13/11 and was promised a two day turn around time from the manager Wil-Riaan Engelbrecht, - two weeks later and no response even though i've sent a follow up email and tweeted them. My complaint/suggestion was the swimming area has no clocks visible so one never knows how long ...
My last complaint was that I drove around the parking in Sandton Virgin Active, got annoyed and left after not being able to find any parking! You could not offer a solution so I joined Melrose Arch and my parking problems were over. Since you decided to gut and shut Melrose, I have no choice but ...
I am a member at Virgin Alice Lane. Have been a classic member for about 3 years now and a Virgin member since 2007. I am currently paying R437.50 per month for the Classic membership which we were told would increase to R525 when Alice Lane opened (this change has not yet occurred but then I was ...
I would like to compliment Piet at the Virgin Active gym at Alice Lane for always giving me a warm and friendly welcome whenever I go there to train. It really makes my day because he makes everyone feel special. ...