I find it amazing how one receives excellent service when opening a new contract/upgrading or even when you are late with payment. Try getting some assistance with a billing issue where they owe YOU money, then you can't complain about service because there is NONE!! I upgraded in June and was ...
Did Truwoths get a new provider to assist with follow-ups on their accounts? They really are wasting my time, cause embarrassing moments where ever I are because they just keep-on phoning and phoning and f phoning! I pay my account via EFT all these years =- suddenly the last few months they start ...
I have made 3 payments of R200 each on my Woolworths accounts during May and June. These payments were not reflected on my account. The proof of payments have been faxed and e-mailed to Woolworths on 4 occasions and I still received telephone calls from Woolworths indicating my account is in ...
My father works in the Congo, with very limited and very slow internet access and very limited phone access. He was sent an email on the 8th August to complete a "SSI form" for his "cross border payments". He completed the form and sent it back. He then sent another email on the ...
I have been banking with FNB for many years, in fact since "Teeny Bob" days... and thus far have been so proud of the leaps and bounds "my bank" has made and how they have managed to turn banking on its head internationally... then... out of the blue FNB drops the ball BIG time ...
Our account has been suspended for over a week due to "unsettled account", without giving notice of "apparently not paying our account". After our accounts department did the reconciliation for Multichoice from Feb 2011 - Aug 2013, the problem has yet to be rectified more than a ...