I took out a data contract on 25 May 2013 (the 20 GIGA for R189.00 per month). On the 23 August I tried to connect to the net and could not do so. I called customer care that same day and they informed me that my contract has been deactivated. I did not give any permission for it to be cancelled. ...
I was charged R1628 this month and was told its for my handset. I did not cancel my contract early. I waited till the right time at the end of my contract and cancelled it when told to do so by your customer care consultant, Risheen at NCIS escalations. I want my money refunded as soon as possible ...
After cancelling my account with Indwe they debited my account again this month so I phoned they're call centre (0860 13 13 14) and spoke to a Timothy at the accounts department to find out if they will refund the debited amount. He then continued with a unprofessional behaviour which was ...
I have contacted the cell C call centre regarding my billing issue over 20 times without a single person being able to let me know what is happening despite telling me that my case had been opened. I sent my original signed contract as requested and in a mail very clearly outlined my billing issue. ...
CELL C MUST WAKE UP AND CONNECT MY PHONE LINE I DIDNT CONSENT TO THIS SO CALLED GET IT SERVICES THAT THE GUY WAS BLURRING OUT MY PERSONAL DETAILS TO ME IN THE FISRT PLACE WHICH IS A BREACH OF SECURITY OF CELL C TO DO NOW EVERY MONTH I GET DISCONNECTED FOR R39 AND ARE FORCED TO PAY.NOT THIS TIME ...
I am really getting sick and tired of the pathetic service at MTN. I made a payment arrangment in June due to my May invoice being too high. I sent an email requesting the payment arrangment be done and then I called in cause I knew I was going to have issues with this. Last month the debit order ...