I have sent 4 e-mails to the customer service account and made 2 phone calls with one simple request: PLEASE provide me with a copy an invoice for a charge on our account statement. At first the INCORRECT invoice was sent. Now my requests to please provide me with the correct invoice are being ...
Hi. Its me and vodacom again. I had a credit limit loaded on my account. I had no notices of me being close to my limit, and today without warning after 4. My account was cut off. When i called a number i was redirected to an automated service, and guess what, they are closed for the day. I'm just ...
The accounts department made me hold for an hour before transferring me to testing department, They did that intentionally because of bad attitude ...
So I asked that my account be closed and I paid it in full. Yesterday an amount of R67.29 was taken from my account. I do not owe them anything and no one replies to me. I want this money back today. DO NOT PHONE ME!! Tired of your. ...
I am now simply tired of Vodacom that doesn't change my debit order date. It went well for a year and after that the date has changed every month to whenever I dont have money in the bank. I have phoned enough times now to get this fixed. The debit order date must be for the last working day of the ...
After several months of not receiving a rates account we managed to get individual monthly invoices from BCM. On 4 September 2013 I wrote querying an amount of R1, 007. The following month the "outstanding" amount miraculously reduced to R554. However on 27 November I received a notice ...