This is not the frst complaint in this regard. Cybersmart accounts department is either incompetent, or they simply dont care about customers. I already gave you notice on 2 JANUARY 2013!!! to cancel my account. Now I want to cancel my account with Telkom AND CYBERSMART HAS NOT INFORMED THEM OF THE ...
Good day, I have upgraded my contract at the begining of January althought the upgrade was only activated today? making me loose 60 Minutes in weekend time as it expires tomorrow. (yet I have to pay for it) Also, I purched a databundle using the iphone app on 29 January 2013 (still not active) then ...
My husbands Dec pamyent was delayed and resulted in services being suspended. I communicated with Multichoice and sent proof. I was promised that reconnection fee was going to be reversed but it wasnt. I paid it with Jan account. Please rectify and advise when complete. Ref number 98498569. ...
I sent a mail in to both billing and technical as I was unsure of which department to contact. Got the auto response back and have not heard anything. CAS-1731948-QF638K CAS-1731945-4QHP66 A friend emailed in the same query this morning and got a response by 9.30 and 20 hours later after emailing ...
Around 12 o clock yesterday afternoon a lady phoned me about my identity account, after I had asked her from where she's phoning, she shouted Identity ...! After recovering from this shock, she told me I promised i would pay the 25th, and I didnt, WHATS MY EXCUSE! After telling her i did made the ...
I reported my phone to Vodacom on 13/12/12. I received an sms from Vodacom on 14/12/12 stating that there has been exsessive usage on my phone exceeding 12k, I contacted Vodacom - the consultant told me that he escalated the matter to Vodacom department for further investigation. The following week ...