On the 19TH OF March 2013 i tried to phone a customer and yet my phone tells me I have been blocked to make calls. I phoned 8TA regarding the matter and they informed me i have a limit on my cellphone usage a month, i have to contracts with them which of both goes well over a thousand rand a/month ...
I was in the shop on 13 Feb where i asked the ;ady what my end of Feb installment was i was told its 6 something, i paid it cos i was going overseas end fed till mid March Upon my return i get all these sms' saying i didnt pay etc apparently i short paid 4 something NOT MY FAULT by staff ignorance ...
MTN have still not closed my account, and are still submitting to Transunion, my account was closed in 2009, since then I have complained multiple times, and in 2011 lodged a dispute with Transunion, whereafter MTN claimed the account was closed. Its now 2013, and MTN are still submitting an open ...
I received a message to contact the call centre 0821946, upon doing so the rudest person on this planet answered - Xolisa Chillane. She continued to tell me that my account has been handed over to their legal department due to no payment. Apparently my sim was deleted from the network, my debit ...
I order a new new telkom line and the call centre was very helpfull. yesterday I received a call from the accounts department informing me that I have a balance outstanding for R1900. The last time I had a Telkom line was in about 1999/2000. According to me that account was settled and closed. Now ...
I received an sms that Vodacom will be suspending my services because of an unpaid account, I immediately called customer care as I know my account is paid and up to date. I was told that a bill for May in 2012 (one year ago!!) was not paid, but my account says "paid in full"/amount ...