Hi, Can you please explain why on my Invoice Statement date 2013-02-02 you charge me for DSTV mobile, and then again on Invoice Statement date 2013-04-09 I am not charged. Not able to find my March Invoice to see if I was charged or not. I really thought as a Premium customer the DSTV mobile is ...
This is not so much a complaint as rather a question/proposal to Vodacom. I lost my job during 2008 and as a result defaulted on a lot of my accounts but have since been able to pay back most of the accounts. As a result of my financial situation I defaulted on my cellphone contracts namely call ...
Dear MWEB, I used to use MWEB as a business tool. On the 22nd of March I notified MWEB in writing that due to the un-usable quality of service I was cancelling the service with immediate effect. I had been on your self service panel and there was no solution, nor any cancellation process. (The ...
HE PETER, I JUST GOT A DISTURBING PHONE CALL FROM ZULEIKHA ADVISNG ME THAT MY ACCOUNT IS IN ARREARS AND BECAUSE OF THAT SHE WILL BE HANDING ME OVER AS A SLOWPAYER k. I TOLD THIS ARROGANT GIRL THAT I DID MAKE ARRANGEMENTS ON THE 06/03/13 AND I GOT CONFIRMATION ON THE 07/03/2013. SHE BLATANTLY TOLD ...
I have been paying for ZUMAMOBILE ever since I can remember. I have requested on numerous occasions to have this service removed from my contract, but to no avail. In the last 2 months I have made 2 more requests and received an SMS this month (1st time I receive a response) that I have been ...
Every time i log into the Vodacom.mobi site to check my upgrades it states my account is in arrears the arrear amount has been paid already. I want to know my upgrade dates on all my accounts. Don't ask me for the contract numbers as you my service provider has this info. ...