My company has been trying, unsuccessfully, for the last 4 months to get back an amount of money debited to our account with no authority given to ADT for this particular transaction. Almost all telephonic transfers to the accounts department end with being cut off after being on hold for 5 to 10 ...
Over the last year I have been told 3 times that I am behind in payments. Every single time I have to waste my time to proof that I did pay by getting bank statements etc. Every single month I pay on time and send the proof of payment directly to the accounts department but yet every few months I ...
Its a long story, Iburst has shocking service, do not respond to complaints, do not sort out billing complaints. Pass the buck, say they have done things that have not been done? It is endless? I regret the day I ever decided to do business with Iburst? Their waveband is also very slow? I have been ...
I cancelled my account yet I'm still being billed? Please see my email which I've sent to Neotel Actions Ryan Johnson [Email Removed] 2013/04/09 To: [Email Removed] To whom it may concern I cant understand why I am still getting billed when I've asked for my contract to be cancelled. Please can ...
They contacted me regarding my account that the debit order did not go through. I wanted to understand how Telkom SA account work, but the lady (Barbra or Barbie) on the other side did not want to give me the change to explain to her how I understand the account. Every time when I wanted to explain ...
My 24 month contract was up in January 2013. As I did not wish to continue with it I cancelled it in November 2012 as per Virgin T&C's. After numerous calls and e-mails to Virgin to confirm that this issue has been dealt with, this morning I receive another sms informing me that another debit ...