On the 2nd of April I called the call centre to advice them that I would be changing jobs therefor I would like my debit order date changed to the last day of the month I was informed by the gentlemen that assisted me that he cannot change the debit order date as I would have to give a full ...
I took out a Killer Deal where I wasnt suppose to be charged a connection fee, but I was and I didnt make any noise about it (hopefully one day this will be credited as promised), now I realise I am being charged for the calls that I made from the land line to the 8.ta number which should be free. ...
I have two policies from Hollard that I took out when I bought cars a few years ago. Recently I wanted to cancel these policies, due to the fact that I sold these cars. They have send me from one call centre to the next, but no-one seems able to help with this. No hard feelings if I can just get my ...
Good day, I need urgent assistance in a very important matter. I opened an account with African bank last year November, and I got retrenched the same month I was unable to pay my accounts with a lot of my credit providers. I complained a month ago that I need to send my letter of sequestration ...
I paid up my DSTV subscription for the year, in January 2013. DSTV gladly accepted the payment and needed no proof of payment. They have been using this lump sum ever since to debit the monthly subscription. I terminated my DSTV subscription last week Wednesday and requested a refund. NOW they want ...
I would just like to thank Zita for signing me up for my new account at Standard Bank! She was quick, efficient and super friendly! Dealing with her was such a pleasure! If only all customer consultants were that good! well done Zita! You are trully an asset to Standard Bank! ...