In the last week I have been phoned three times already by a Sales Call Centre Agent who wants to dump a Telkom Account on me. I AM NOT INTERESTED!!! I am registered with the DMA National list that removes me from any direct or call centre marketing and you are clearly violating this! I am logging ...
I requested a quotation from auto and general and i declined the quote and decided to go with a cheaper insurer. I lodged a complaint for the returned debit order charges on my account as i had not made provision for this premium to come out. I got an email saying that the policy was being ...
I am writing this complaint for the second time now. I have been waiting for Telkom to deliver my device for more than a moth now. They keep on making promises they cant keep. at first I requested them to deliver at my home address because I was on leave from the 24 Dec to 06 Jan, but the never ...
I ordered a Huawei E5331 on Smart Internet 1.5 GB Promo on the 20th December 2013 and was told that the delivery would take 7 working days. I waited for 14 days but the item was not delivered. When I contacted their call centre on the 09th January 2014 I was told that someone came to my house to ...
I recently applied for a contract with your company over the phone I asked for an S4mini which was delivered to me yesterday the 18th December 2013. Only to find I was given a wrong sim after trying to insert it on my phone it was too big. I called the customer care and was told to cut it and try ...
I recently took out a contract with Vodacom. When I called, I specifically asked about the free SIM connection fee as advertised on the website. The agent assured me that it applies. However, I was charged the fee anyway. Lomarie van Dyk investigated and told me that the discount did not apply. Why ...