Points allocation has now been moved from 1 January every year to your anniversary date which in my case is in October. I understand and agree with the reasoning behind this. It makes great business sense. What i DO NOT agree with is that NO pro rata points were allocated to members. We are ...
I called in at 07h00 this morning to amend a flight booking. Lindsay was extremely helpful with changing the flights. On processing the credit card provided, the changes to the BA booking were not updating immediately. Lindsay undertook to contact me telephonically to advise once all had gone ...
In October 2012 I booked a flight to London on the website, but price quoted was not what I was charged. A person in the contact centre agreed via e-mail to refund the difference between the two amounts, advising I would have to wait 21 working days. The refund has not been processed yet, there's ...
"What efficient service from Geraldine at the Durban Harvey World Travel branch. Have never had a trip booked in such a quick and painless manner! " ...
I was retrenched in 2009 . and on numerous occations i have tried to explain my situation to Flexi holiday club but with no joy i tried to pay what i could i tried to cancel but the conytract states that in order to cancel you fees must be paid up but if you cant afford them due to your financial ...
I would like to thank metrorail for a good service thus far, I started to be a Metrorail user from last year November 2012 and i am satisfied till this point i know people complain about metrorail a lot but so far it is good to me, My starting time at work is 07H15 am mon-fri and i catch my train ...