Dear Kulula, I was a most unpleased customer on Saturday. I bookedusing 2 reference numbers for myself and then my husband and5 year old daughter on Saturday 23 Feb 2013. Booking ref LGNJCN. I set my clock to Friday at 12:00 check in as I am a nervous flyer and prefer to sit in front. I got seats ...
Thank you for your time and patience with us today. Great customer care, patience and understanding our needs. Many thanks for all your help. Seema and Anesh Khelawon ...
Every time you go onto the Empty beds site and select an establishment that they pro port to have a deal with, you are quoted a price by empty beds but as soon as you book using their site you get the standard rate of the hotel and not the preferential rate advertised by empty Beds This has ...
I booked a ticket via the online Ebucks website, just to find that I had replaced the passenger name with mine. 5 minutes after booking the ticket I called the kulula call centre (spoke to Bronwan) and asked them to change the name. They insisted that it couldn't be done as I accepted their terms ...
My name is Sizwe from Cape Town. I have been travelling about four times a year using Greyhound bus's services for 7 years. I have most of the time been greatly impressed with your service. I am referring to good quality of driving and comfort on your buses. Some of your customer consultants are ...
I booked a room for 2 nights sleep overs, paid in advance R725-00 .When we arrived on 14/02/2013 whe had to call the guy to open the room. He arrived after 4, whe were tired as whe came from George. As soon as he stopped he gave me, told me not to park where i parked, no hot water he would switch ...