We paid for a guided hike which was not delivered. Drakensberg Ventures without consultation with or authorisation by us made changes to the trip we had booked. No guide was provided, the accommodation described in his correspondence did not match what we received and we did not see any of the ...
Having logged onto the BA website to look at availability of Avios rewards flights to plan a holiday I found that no matter what destination you selected from their map it showed that number of flights for every month for the rest of the year as blank. I emailed to ask what was going on and got a ...
What a horrible experience. I am an organized person who made arrangements based on my bookings. BA decided to overbook a flight and I had to be fine with taking a flight an hour later which had financial implications on my personal end. The complimentary flight voucher is simply unacceptable ...
HELLO, SIR MY FLIGHT WAS ET0700 2 MARCH ADD - NBO I WAS DEPORTED FORM ADD BUT MY WIFT PASSPORT WAS FORGOT ON ADD BY ETHIOPIAN CREW MEMBER THATS WHY I FACE SO MANY PROBLEM ON NBO AIRPORT COS THE CREW MEMBER COME WITH MY PASSPORT AND MY DAUGHTER PASSPORT AND FORGOT MY WIFE PASSPORT AND BECAUSE OF ...
Just a quick Thanks to Barend for the brilliant service he gave us during our presentation. He was friendly, kind and extremely helpful. And knowing your product that well, is ALWAYS a good thing! You are definitely a HUGE asset to your company. Thanks very much and keep up the BRILLIANT work! ...
3 of my suitcase handles were broken off on two different occasions. In the 1st instance my suitcase was loaded onto your flight from cpt to jhb, yet when I collected my suitcase in jhb, my handle were broken off.. The same happened to 2 off my suitcases once again handed to your crew in perfectly ...