I booked a flight on Mango and had already checked in when my client (a government department who else) called to say the meeting I was going to attend had been cancelled. I contacted the Mango contact centre and a Kevin assisted me by cancelling my ticket and rebooking me on another day. This was ...
I had taken Insurance for my mum to fly to CT at the end of this month for a family wedding. My mum has since been diagnosed with cancer and the doctors extended and changed her treatment plan which does not allow her to fly so i needed to cancel the flight and when i called the Kulula Insurance ...
I flew back from Cape Town yesterday afternoon, the two passengers next to me had an issue whereby the flight attendant put her bag in the overhead compartment but refused to give it back to her. Already they did not greet or welcome customers aboard, but this was truly a shocking the way they ...
Yesterdays bus from Durban via Bloem to Cape town. The bus that I booked was to leave @ 11.30 but only then the bus arrived then we left @ 11:45, which wasn't bad. The next thing when we arrived at Montrose we where told only then that there is a problem with the bus and we have to wait for a bus ...
Was bumped of an evening CT/OR Tambo flight at boarding gate due to overbooking. No prior notification at all. Was then told a taxi service would be provided at OR Tambo but this denied once in Jhb. Had to ask partner to come collect me late at night in unsafe conditions, staying 12oKm away! Two ...
As a consumer I'm near tears. We don't travel by air as often, thus I booked the one-way flight from Lanseria to PE in January to avoid increased costs closer to the time. I've learnt in the past week that I don't have classes on that day, which means that I can travel with my family on an earlier ...