We requested cancellation of our membership in May 2012, and were refused because we had not been members for 5 years. The levy statement in Oct 2012 was about 40% up on 2011 which was shocking. so we have been refusing to pay. Recently i established that we HAVE now been members for 5 years but ...
Long queues and not a single person at the bag drop counters. What is the point of offering the self check in facility if airport is inadequately staffed to help the customers? ...
Excellent, super efficient and great customer services by MRS Siebrits, MRS Mcallister and MRS Khan who are the the most valuable and Sentimental assets to comair. I will cast my comments publicly on this website to say the CR team of comair is the best cr from all airlines in South Africa in ...
On the 27th March I man an online booking from Capetown to Johannesburg for my son. I paid by making an internet transfer from my account the money was deducted from my account but i did not get a confirmation report. I immediate called mango to confirm the booking the call centre lady told me that ...
I flew back to Jbg this Wednesday evening after a business trip to Cape Town. What a wonderful [& unexpected experience]. Firstly, the Mango check in desk had sufficient Tellers to keep the Clients' wait down to only a couple of minutes. [unlike another low-cost airline who kept me waiting for ...
I have been on four business flights to England in the last month, and am likely to fly many more times in the future. I tried to sign up with the Voyager programme online before my first flight, but an error was given "Member already exists". I then emailed Voyager [Email Removed] on 17 ...