On 11th April i purchased tickets online for the Table Mountain. I realised the dates were incorrect. i called TB and explained the problem. Refunds department said i should cancel and re-book and they will refund me the amount less R20 for admin fee, which is understandable. Since then i have been ...
My 12 year old daughter flew back by herself from Perth on this last Saturday evening on QF303. The aeroplane was not full so she had all 3 seats to herself until a short while into the flight a gentleman came and sat next to her because his TV supposedly did not work. The cabin crew immediately ...
I encountered the worst bus trip of my life, due to shocking service & standards. I booked a return bus ticket from Port Elizabeth to Somerset West. The bus stopped at 18h15 & I queued inline to board, when I got closer to the front of the line the hostess (cant recall her name) mentioned ...
I received a call from a Travel Freedom agent, unfortunately I did not get his name, and after informing him that I was not interested in your product, he put the phone down on me. He then called a second time, and on realising his mistake, put the phone down on me again. If that is how their call ...
I approached Leisure Cor to purchase Holiday Club points on my behalf The transfer of ownership agreement was signed on 01/09/2010 . The full amount of R7 524.00 was drawn from my credit card on 01/09/2010 wherafter I received an email confirming payment and that transfer would take up to 120days. ...
I booked a voyager ticket to Mauritius 8 months ago and I'm still waiting for confirmation. I have been in contact with SAA via Twitter and was sent direct messages assuring me that the situation would be dealt with and that i would receive email correspondence. I have received no such ...