Pensioner bought ticket to CPT at Checkers. 7 June 17:45 she missed bus by 5 min due to accident on highway. when we contacted intercape we were told she forfeits R475 and there is nothing they can do for her. They told us there are termas and conditions on the back of the tickets that states you ...
I had an accommodation booking for Kliphuisie for this weekend coming weekend (14 - 17 June 2013) and paid my deposit on 16 April 2013. On 24 May 2013 I decide to cancel and notified South of Africa accordingly. The lady, Dina responded and asked for my banking details so that she can escalate the ...
Just change my flight details via the call centre since i could not do it online since yesterday for my son and myself to see him a earlier during school holidays. Was charged R342 per person (R684 in total) for changing the flight. There goes my discovery vitality savings (on initial booking) down ...
I booked a ticket to and from a business meeting. Due to a death the meeting was postponed indefinitely. I contacted Kulula and was told I could change the flight but needed to rebook before it was due to take off. The night before take-off I went onto the Kulula site to change the booking and was ...
I am utterly disgusted by how your employees treats your customers. After waiting for a bus in vanguard road/voortrekker road for 15 minutes an empty bus comes and the driver didn't open making signals that the bus was full when there was not even 1 passenger standing. The time was 17:33 his bus ...
On Monday, 13 May 2013, I contacted SAA in order to change flight details for 2 family members. The tickets were bought in January 2013. After the agent informed me that she is going to email me documentation which I must complete, along with copies of our Credit Card (front & back) which I ...