Dear Sir/Madam, My family and I are frequent Kulula flyers and yesterday my husband booked tickets for the entire family to fly from Jhb to Durban. The total cost for 4 passengers was approx R7500. We had searched all flights from both Lanseria and OR Tambo and finally settled on flight from OR ...
Flight BA6226 14JUN my seat no.26C Just had the worst experience ever on a flight back from a work/company related trip. Was seated in the same row as a lady (26A) with an empty seat between us. The lady had a bag with her which I assumed she could not fit into the overhead compartment. She placed ...
The incident happened on the 11 May 2013 when I was flying from Durban to Johannesburg. At check in I was supposed to provide my credit card for verification but I had forgotten it at home. I was asked to proceed to customer care to resolve the issue as the ticket could not be issued. I received a ...
I would like to send a BIG thank to Simphiwe (or I think it's Sphiwe) who works the night shift. Last night my aunt at Durban station was disrespected and mistreated by the staff at the ticket office. They refused for her to board the bus and had written off her ticket. The bus left her there at ...
I would like to get my money refunded as up to this date, I still haven't received any confirmation for a booking done on the 04th June 2013.My booking was made on the 4th June at 12H00 and payment was made on the same day 12 minutes later. At 12H49 I sent an email to enquiries requesting a ...
My niece Noluvuyo Plaatjies travelled on the 6th June 2013 from JHB - CTN. The buy arrived in Bellville at approximately 12pm. When she got off the bus to collect her luggage, the bus drivers told her they could not find her bags with the tag no B7058059. Inside her bag was all her shoes, her ...