Kulula.com
OVERCHARGING AND TERRIBLE SERVICE
On Thursday 4 July 2013, we checked in at OR Tambo Airport to board our flight to George. We checked in two bags onto the flight - one bag each. One of the bags weighed in at 21.4kgs (1.4 kgs over the allowed 20kgs per person). We were advised that we needed to pay for the overweight bag which we ...