I booked a weekend away with RCI at Langebaan County Estate for R3000. My wife was phone the day before to confirm and that we only had 2 hour book in time. On arrival security directed us amongst the units to a Garage, A boy took us to the unit and gave me a few forms to fill in and sign. I asked ...
After checking in for a flight from Lanseria to Cape Town, while walking to the security check, I was called back because my hand luggage was seen to be too big. I was asked to weigh the bag and it was deemed to be too heavy and told I need to pay a R350 fee to have an extra bag checked in. Since ...
I had a very serious incident happen at Dubai airport due to emirates. I was injured and there where medical costs. I reported this at the time. its been 6 months now and all i have is a reference number. Ronel the customer service manager, wont take my calls or return them or respond to my email. ...
My girlfriend flew from Johannesburg to Durban. Between Johannesburg and durban the lock on her bag was broken off and not to be found. The lock was a R250.00 bag lock, something that isn't easy to break. The stuff in her bag was in a complete mess, clearly they couldn't find anything they wanted. ...
We booked a cruise for seven days as per the package that was advertised on the company website. Full and final payment was made by the end of June. I received the e-tickets and vouchers from the company 23/07/2013. The very next day I contacted their customer service to highlight the fact that ...
I was taking the bus from Benoni to scottsburg on Wednesday night 07/08/2013 and expected arrival time was 5:30 the next morning, but with Intercity they never keep to time and their buses are never road worthy, that night as we reached Park Station for pick-up our busdriver decided to first load ...