I used my miles to book a ticket from JHB to Windhoek on 26/08. This was successful and all I had to do was pay to get the ticket issued. I called the call center to purchase more miles using my credit so that I could use them for a ticket from Windhoek/JHB. The call center lady took my credit card ...
On the 24 a bought a ticket from Kulula for which i never got a booking confirmation. When i called them they could not find they money but my bank has confirmed that the money went out of my account in the Kulula banking account. I spoke to several call centre agents and none of them could trace ...
For a corporate company, kulula service stinks and your staff are stupid liars. I am a frequent flyer and still i get no respect and no loyalty from kulula. I wonder do you'll rob all the passengers or just a selected few. I seriously think the consumers need to be notified at the service you guys ...
I flew to Cape Town from Bloemfontein on Thursday, 8 August. I ESPECIALLY went to Bram Fischer Airport 3 HOURS before my flight to get a seat at the emergency exit with the extra leg space. I asked the groundstaff if it is available and I were told yes, I can even say if I want a window seat. The ...
SAA staff that handle the luggage have clearly got no respect for their position at SAA and they have even less respect for paying customers luggage! I flew on SAA from CT to EL on the 9th August. On arriving, I discovered my bag was missing. The SAA Official Rogers, managed to locate the bag after ...
I had an accident with one of their employees. They smashed me from the back due to brake failure. After reporting the accident and approaching them for the repairs they don't want to pay. ...