I unfortunately didn't get the name of the gentleman that assisted me on the 24 hour helpline. If Emirates can track him, I called 0860123155 at 00:58. Not only was he professional - like I haven't experienced in years - but also empathetic and helpful and thorough. Thank you Emirates (and the ...
I would like to inform you of the incredibly poor service I received during check-in to my DUR-HLA flight on 26 Sep. I was travelling with my 3 year old son, and am aware that the checked in baggage allowance is 20kgs per person. Between the two of us we only had 1 bag which was 24kg in total on ...
This morning I dropped my children off at a busstop in Brakpan. The bus was enroute to Richards Bay. As I got into my car I noticed my son had left his wallet behind. I immediately got out the car and tried in vain to flag the bus driver down. He was not yet in the road, he was still at the petrol ...
I would like to thank Easy Holidays! After big fights and upset, they understood my frustration and circumstances and cancelled our contract leaving me with no obligation what so ever. This is very much appreciated! Thank you! ...
Myself and 2 colleagues were travelling on flight BA6413 from OR Tambo to Cape Town on 26 September 2013. Shortly after takeoff we were informed that there is a problem with cabin pressure. The sound was very bad and passengers could hardly hear what was being announced. About 10 min later the same ...
I already made a complaint against Kulula. ...