I booked online for da 18th Oct for accommo which was fully booked. I sent an e-mail the same day asking for accomm from da 22 - 24. I sent a follow up e-mail 3 days later da 21st asking her to give me feedback, she said she can assist from da 24th. I replied da same time asking her to book us from ...
Hello Russ Many thanks for addressing my complaint and personally calling me a couple of times since my complaint to sort out the problem. I also want to thank you for your email sent yesterday regarding the update on no definite dates for the remainder of the year. As per my email and your kind ...
We went to Desire at Brooklyn Pentravel in Feb or Mar to organise our honeymoon in Sept/Oct. She organised us a wonderful trip to Mauritius. We stayed at Beachcomber Le Victoria (by her recommendation) and we could not have been happier! The trip was so well organised, we didn't have to worry about ...
Flew JHB to ct - with suitcase with 4 wheels - landed in ct - 2 wheels completely gone! sent emails with pics to customer care, phoned numerous times - still waiting for some sort of response and the sms they promised when i lodged the complaint. totally unacceptable>my boarding pass number is - ...
I booked a air ticket to DBN for my daughter to join us on a boat cruise, and paid for it. She can no longer do the trip, and all I want is a name change so I can use the ticket sometime in the future, not asking form a credit or money back, just a name change, and Kulula just refuses. I am going ...
I purchased 2 holiday contracts/points for about R60 000, I was promised that by their agents that Flexi Club will buy them back if I wanted to sell. Due to many disappointments I decided to sell, when tried I was told I needed to settle the balance first before they can buy back, which I did (the ...