Cililiner (Greyhound) bus stranded a foreign traveller at the Moz/SA border for no reason. They simply drove off while he was at customs, his luggage on the bus. I contacted the call centre expecting action to get their passenger safely to MPM. No effort was made to fix the situation & he was ...
I am disgusted with the service received from Mango, i booked for a ticket from DBN to JHB on the 4th November and mango double charged me, and have not yet refunded me. I phone them everyday, requesting my refund, and have requested to speak to a Manager and non of the staff with put me through to ...
Our flight from JNB to Dbn was delayed on Friday evening 15 November. We queued for over two hours; my elderly mother stood in the queue and even though we were right in front of the queue we were totally ignored. The staff behaved unprofessionally as they were all evening trying to sort out ...
Contacted Kulula regarding a name change, because one of the guys can't go anymore regarding family responsibilities. We as a Business always use Kulula, but unfortunately we will NO LONGER make use of you guys!!! Your call center is so unfriendly and doesn't want to help... The lady who spoke to ...
Hi, I booked a flight on Kulula and I received a discount since I am on Vitality. I want to change my booking now and I am told I have to pay R450. I do not have a problem with the change fee but why is it that I do not get discount on the new booking? Cand someone please explain? It is as good as ...
On the 9th of November 2013 l went to Mzansi bus services in Powerhouse to send goods to Zimbabwe. l sent a coller box and inside they were second hand clothes, 2 pairs of second hand shoes for my son and 2 pairs of new jeans for my brother 3 umbrellas on the side 1 big one for outside and 2 small ...