I have made flight bookings on Kulula for March 2014. The bookings are for my children and my daughters boyfriend. As life has it they have separated. I now would like to do a simply name change on my booking to allow my son to take his friend along, BUT NO, I am told by the customer service agent ...
On Sunday 16 December I realised I made an error in a booking for a flight 5 months from now. After phoning the helpline and receiving very little assistance I decided to phone again and try alternative options in correcting my booking. Shafiek responded with a willingness to assist me in my quest ...
Hi, please find below the email that was sent to the manager of Greyhound. Since Friday the 13th of Dec, I have on received any feedback nor the acknowledgement from the company. To the Manager Time 11:39 I was suppose to get a bus today at 16:30from Ermelo to Jhb and arrival time was suppose to be ...
We were suppose to fly back to Jhb from Cpt last night at 17:30. When we got to the check in they informed us that the flight has been delayed and we will only start boarding at 20:45. Almost a 4 hour delay??? Then when asked why, no sorry there has been a technical problem with the aircraft! Do ...
I have made a report over a month ago, The Holiday club owes me money and is not paying me back. A lady from their legal department called me to say they are tracking my payment. I dont think it takes 2 months to track a payment. These people seem to be theives, I dont know what type of operation ...
I would like to take a few moments to give credit where credit is due. Ms Kim De Jager of Flight Centre Shelly Beach not only delivered on excellent service but has really taken the time out to get to know her clients and understand their needs. Although I am not a local to Shelly Beach but reside ...