I was looking for a travel package to Thailand and sent about seven emails to seven different travel agencies requesting a quote. Deirdre De Swardt from Pentravel in Westville was amongst the first to respond. But unlike all the others, she took the time to actually pick up the phone and talk to ...
I arrived this morning on Virgin from London. My suitcase had been damaged in transit. Unfortunately, no ground crew were around to take my claim, so one of the other airline staff promised to contact Virgin on my behalf. Tendani relayed the message, and before the chauffeur service got me home, ...
On Friday 25 January, my wife, Glenda, an SAA voyager silver member, was due to fly from or Tambo to Cape Town SA359. As a result of a Gautrain delay, she arrived at the check in counter 30 minutes before departure. The check in staff assisted with a quick check in as she had no check in luggage, ...
Hi, We have time share and space banked our points. We have tried on at least 3 different occasions to redeem those points. 1. The website is very unfriendly 2. We have not once been able to find suitable accommodation at dates selected by us (even trying for December 2014.) 3. We have considered ...
Flexi club does nt want me to cancell my account, i cant afford to pay them anymore and i have not use any of their holiday resort since. The company i work for will be retrenching next month. My membership number is 682066.I have send them letters of cancellation a week after i joined them and ...
I booked a return ticket with citiliner to leave Pretoria for Paarl on the 22nd of January and returning again the 23rd from Paarl to Pretoria. When we leave for Paarl the driver almost bumped into another car and skipped the red roborts. and when returning it was worse, we firstly were at the ...