I really don't know how people can still support this cellular service provider! Since day one I've only received terrible service and they have billed me connection fee's when there was said "no sim & connection fee" applicable! If that's not all, I was due for an upgrade already in ...
I have been trying to get hold of MTN's insurance section since 21st December, 2013 and I hang on the phone endlessly listening to the deafening music that they have on while I hold. Today is the 20th January 2014 and I am hanging on so far for 35 minutes and still no-one answers. How are we ...
On the 12/12/13 I bought data. If not used by the 11/01/14 it was going to expire. On the 01/01/14 Cell C loaded me with new data as due at the beginning of the month. They than took my data away, which I have bought before it could reach its expiry date. I called customer service on the 02/01/14 ...
My 5month old S4 had a faulty battery. I returned my phone to the Plett branch on the 17 Dec 2013 with all the items and parts complete in its box as I was told that it would be replaced by a new phone. It has been a month & 3days since then only to be told that my phone had been dropped on the ...
(Short Version) On the 8th of December'13 I logged aquery regarding my internet billing. According to the consultant they have to log the query to their billing department. After numerous phone calls and no luck, I phoned again early in January '14. The consultant told me Vodacom will phone me ...
In November 2013 I cancelled my already expired contract after not being able to utilized for more than 2 months, at which point I also explained to them that I do not want to be invoiced for the months that I was not able to connect to the internet i.e no service rendered no payment. I was ...